See a Doctor


Travel insurance, medical guide
1: Visit a non-emergency case and choose a family doctor or Walk In.
In Canada, if you are not in a hurry, you should go to a family doctor or a Walk-In clinic. Clinic doctors are generally responsible for the diagnosis and treatment of common and common trauma, such as fever, cold, gastrointestinal discomfort, sprain, high blood pressure, diabetes, etc. .

Seeing a family doctor needs to make an appointment in advance, but the general family doctor does not give a new patient a visit. If you make an appointment, be sure to be on time. If you need to change or cancel your appointment, you must inform the family doctor in advance.

In the absence of a family doctor and appointments, you can choose the Walk-in clinic. Walk-in does not require an appointment, it is available on a first-come, first-served basis, usually in a nearby community, and is also available in the evening and on weekends.

Regardless of whether you are in a family doctor or a Walk-in clinic, you must find a doctor’s doctor or doctor report. After the doctor’s visit, the general doctor will give prescription drugs (Prescription Drugs). If the doctor is unable to go to the doctor, the doctor will transfer the patient. Go to a specialist (Specialist) or hospital for further examination.

It is not necessary to bring a passport and other documents, so be sure to prepare cash, because some clinics pay cash for patients without health card treatment.

In the case of illness is not urgent, it is not recommended to go to the hospital for emergency department, because usually the hospital emergency center is classified according to the severity of the patient’s condition, and the critically ill patients are treated first, and the ordinary emergency patients are treated later, not according to the first-time visit. Therefore, the general illness will wait longer in the emergency room.

Materials required for claims 1: Doctor Notes 2: If there are prescription drugs (Prescription Drugs) 3: Visit receipts and drug receipts 4: Insurance company claims form

2: Visiting in an emergency
Call 911 directly in an emergency or go directly to the hospital for emergency

If you are seriously injured in an emergency patient who is in danger of life and cannot go to the hospital, call 911 immediately to call an ambulance. The 911 telephone has no distinction between citizens and tourists, and treats everyone equally. Each city in Canada has a general hospital that provides emergency services and a variety of specialist outpatient and inpatient services. Most hospitals have an Emergency Department, but not every emergency department is 24 hours. Before going to the hospital, it is best to first understand the working hours of the hospital.

In the emergency center hospital, the emergency treatment is carried out according to the seriousness of the disease. The critically ill patients are treated first, and the ordinary emergency patients are treated after the first emergency.

Hospital emergency precautions

1: In the emergency department of the hospital, it may be required to pay an emergency fee of several hundred Canadian dollars. The original of the receipt must be kept by the insured, and the original doctor’s certificate (Doctor Notes/Doctor Report).

2: If you need to be hospitalized or undergo surgery, please contact the insurance company immediately for reporting. Be sure to notify the insurance company within 24 hours of hospitalization. The insurance company is available 24 hours a day, 7 days a week, and can be notified by phone or email.

3: When the insurance company receives the report, it will know the situation of the insured on the phone and communicate with the hospital to understand the patient’s disease and treatment. In the case of an insured person who is hospitalized, there is usually a large medical cost, and the insurance company usually has a direct payment agreement with the hospital. If the hospital is not willing to pay directly by the insurance company, the insured person should refer to the treatment and claims process, save all relevant emergency and medical records, and collect all the payment vouchers, and use the necessary claims.

4: The doctor thinks that it is necessary to do the relevant examination. At the hospital or emergency site, no insurance company approval is required. However, after the accident to the hospital to do B-ultrasound, CT, MRI and other inspections require the approval of the insurance company.

5: During the hospitalization period, if the insured person is aggravated or has surgical requirements, it is necessary to communicate with the insurance company in time.

6: During the insured’s hospitalization, the family or friends of the insured person should actively cooperate with the insurance company to ensure the smooth progress of the entire treatment plan and claims process.

3: Pharmacy takes medicine
OTC: Over The Counter, an over-the-counter drug, can be purchased on its own without the need for a doctor to prescribe.
RX: Prescription drugs, which need to be prescribed by a doctor or an assistant doctor.

Precautions for purchasing prescription drugs:

1: Make sure to make a copy of the prescription list opened by the doctor.

2: Save the original purchase receipt, the non-prescription drug is not within the scope of the claim

3: In the case of hospitalization, the cost of the drug will be directly counted in the hospitalization expenses, which will be directly handled by the hospital and the insurance company.